100% Guaranteed Satisfaction
We are proud to guarantee the quality of all our products. If you are not
completely satisfied with your purchase, you may return unused portions in
original containers to us within 10 days of purchase.
Unfortunately accidents happen and we are here to make sure you are happy with our deal.
- If your product arrives damaged:
We will refund, replace, or give store credit at your command and start the process immediately. Shipping fee is reimbursed with this option. Please take a picture of the damages and upload using upload button on form.
- If you are not satisfied with your purchase:
Send us the unused portion to Texas Butter, 3012 Westside, Pasadena TX 77502. Once we receive your package we will inspect to see if we made a mistake or you just didn’t dig it. This doesn’t make a decision, it’s to see if we made a mistake making it. We will give store credit or upon review, a refund. Shipping fees are not reimbursed with this option.
We hope you will call or contact us before taking the 2nd option. We are built for you and your insights are essential.
Thanks – Shawn
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