The ProcessBuilt for you
Our process of getting you fresh or just cracked products.
Our 1st concern is getting your order ready for shipping within 24 hours.
TB typically makes 2-3 trips a day for produce within a 9 to 5PM frame. Produce picked at morning and noon are almost always cooked and bottled that day. Produce picked up on our last run will likely get prepped as much as possible and ready to cook the next morning.
USPS Shipping is usually only dropped twice a day, 9 AM and if we can be there before 11AM. From our experience if we drop off after 11AM orders will sit or stall for a good 12 hours in the packages 1st few steps of getting out of Houston. To avoid “sitting” we have a refrigerator dedicated for outgoing orders and will hold them safely until the 9AM drop. Our last drop for the week is Friday 11AM and orders ready to ship after that are held refrigerated until the next Monday 9AM.
Our average 3-4 day door to door greatly depends on USPS’s ability. Remote locations not close to a major hub will almost guarantee 5 to 6 day delivery. Canada order times varies a lot because they sometimes seem to get hung up in customs then, poof on the doorstep or another leg tracking through Canada. Christmas orders get pushed to next day when Amazon is involved.
All of this requires us to forethought what’s on board and making best reaction to expedite your order no matter if it’s 1 bottle or 9. We will keep you updated throughout the process.
We take orders 24/7
The backside the company is working 7AM to 1AM almost daily.
Questions are fielded from 9AM to 10PM
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